What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity — your name, email address, date of birth, and state of residence. If you fund your account through PayPal or Venmo, we receive a transaction reference from those processors; we
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do not store your full PayPal credentials or Venmo login on our servers. Play+ prepaid card activity generates a transaction ID that we retain for account reconciliation and dispute resolution. We also collect device identifiers, IP address, and session logs to detect fraud and keep your
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account secure. This data is not sold to third parties. We share it only with payment processors, identity-verification partners, and state-level regulators where our license to operate requires disclosure. You can request a summary of all data we hold on your account by contacting our support
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team through the in-app chat or the email address listed on the Contact page. Retention periods vary: transaction records are kept for the period required under applicable state law; marketing preferences are deleted within 30 days of an opt-out request.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.